1. This includes all the major processing steps required to process a pt account from
the request for service through closing the account with a zerobalance and purging it
from the system
Answer: Patient Centric Revenue Cycle
2. thisisthe period in which scheduling and pre-accesstakes place, includingdifferent
steps that will be completed
Answer: pre-service
3. what is it when the requested service is screened for medical necessity, health
plan coverage & benefits are verified, and pre-auth is obtained
Answer: pre-ser-vice
4. what is it when a final account review is completed prior to the patient's arrival?
(Pre-reg record is activated, consents are signed, and co-paymentsand other amounts
are collected)
Answer: scheduled patient- Time of Service
5. pre-processed patient's can report to this, which is a desk located in acentralized
access, upon their arrival.
Answer: express arrival
6. this includes account activities that occur after the patient is d/c until theaccount
reaches a zero balance
Answer: post-service
7. Final coding of all services, perparation and submission of claims, payment
processing and balance billing are all included and finalized when?
Answer: post-ser-vice
8. This brings consistency, clarity, and transparency to patient financial communications
Answer: Patient Financial Communications Best Practices
9. this outlines steps to help patient's understand the cost of services they receive,
their insurance coverage, and their individual responsibility (review Patient
Financial Comm. Best Practice document)
Answer: Patient Financial Communications Best Practices
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